S17-H25971 - Approve spending authority for the purchase of Microsoft Premier Support Services in an amount not to exceed $516,899.00 for the Houston Airport System.
Specific Explanation:
The Director of Houston Airport System and the Chief Procurement Officer recommend that City Council approve spending authority for the purchase of a three year agreement for Microsoft Premier Support Services in an amount not to exceed $516,899.00 through the Texas Department of Information Resources (DIR) for the Houston Airport System and that authorization be given to issue purchase orders, as needed, to DIR's Go-Direct vendor Microsoft Corporation.
Microsoft Services Premier Support provides 24/7 assistance and escalation to minimize resolution time for urgent issues. Premier Support provides direct access to Microsoft technical experts to assist with problem resolution, optimization of current Microsoft products and infrastructure, knowledge transfer, and integration between products.
The agreement covers the entire Microsoft enterprise suite of products for both cloud and premise installations, including Windows client and server O/S, Office 365, SQL Server, Admin, Developer, BI, and security tools. Premier Support also assigns a Technical Account Manager (TAM) whose job it is to understand client’s specific business challenges and provide expertise, accelerated support, and strategic advice.
M/WBE Participation:
Zero-Percent Goal Document approved by the Office of Business Opportunity
PAY OR PLAY:
This procurement is exempt from the City’s Pay or Play Ordinance. Bids/proposals were not solicited because an Interlocal/Cooperative Purchasing Agreement is being utilized for this purchase.
HIRE HOUSTON FIRST:
This procurement is exempt from the City’s Hire Houston First Ordinance. Bids/Proposals were not solicited because an Interlocal/Cooperative Purchasing Agreement is being utilized for this purchase.
Fiscal Note:
Funding for this item is included in the FY2017 Adopted Budget. Therefore, no Fiscal Note is required as stated in the Financial Policy Ord. 2014-1078.
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John J. Gillespie, Chief Procurement Officer Department Approval Authority Signature
Finance/Strategic Procurement Division
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Estimated Spending Authority
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DEPARTMENT
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FY2017
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FY2018
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FY2019
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TOTAL
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Houston Airport System
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$182,910.00
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$165,417.00
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$168,572.00
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$516,899.00
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