M2019-0490 ORDINANCE approving and authorizing contract between the City of Houston and AMBASSADOR SERVICES, LLC for Janitorial Cleaning and Associated Services for Various Departments; providing a maximum contract amount - 3 Years with two one-year options - $17,092,261.26 - General and Park Special Revenue Funds

TAGGED BY COUNCIL MEMBERS DAVIS, LASTER and CASTEX-TATUM

This was Item 28 on Agenda of September 18, 2019

Request for Proposals Received July 11, 2019, for S75-T28964 – Approve an ordinance awarding a contract to Ambassador Services, LLC in the maximum contract amount not to exceed $17,092,261.26 for Janitorial Cleaning and Associated Services for Various Departments.

Specific Explanation:

The Director of the General Services Department and the Chief Procurement Officer recommend that City Council approve an ordinance awarding a three-year contract, with two one-year options to Ambassador Services LLC on their most responsive and responsible proposals for packages 2 - 6 in the maximum contract amount of $17,092,261.26 for Janitorial Cleaning and Associated Services for Houston Public Library, Houston Public Works, Municipal Courts, General Services, Houston Parks & Recreation, Houston Fire, Fleet Management, Houston Police and Houston Health Departments.

The scope of work requires the contractor to provide all supervision, labor, equipment, materials, supplies, and transportation necessary to provide janitorial and cleaning services at City facilities.  The janitorial cleaning and associated services requirements include porter, recycling, window washing, power washing and other work services as required.  

The Request for Proposal (RFP) was advertised in accordance with the requirements of the State of Texas bid laws.  Ninety-two (92) prospective respondents viewed the solicitation document on the Strategic Procurement Division’s e-bidding website, and as a result, eleven respondents submitted proposals for various packages as outlined below:

1. Ambassador Services, LLC (packages 1 – 7)

2. Caring Commercial Cleaning Inc. (packages 1,3,4, & 6)

3. Complete Maintenance, Inc. (packages 1 – 6)

4. DELMET Services, LLC (packages 1 – 6)

5. Facilities Management Resources, LLC (Package 3)

6. Glistering Spaces, Inc. dba Deluxe Cleaning Concepts (packages 2,3,4 & 5)

7. J E Specialties dba J & E Associates (packages 1 – 7)

8. McLemore Building Maintenance, Inc. (packages 1 – 7)

9. On the Go Janitorial Services (packages 4 & 5)

10. Villa 13, LLC dba Trooper USA LLC (packages 2 &5)

11. Yes America Now, Inc. dba Yes America Enterprises (packages1,3,4,5 &6)

The evaluation committee was comprised of evaluators from the General Services Department, Houston Health Department, Houston Municipal Courts Department and Houston Parks and Recreation Department. The proposals were evaluated based on the following criteria:

1. Cost

2. Expertise / Experience / Qualifications

3. Financial Strength of Offeror

4. Labor Relations Plan

Ambassador Services, LLC received the highest overall scores for packages 2 through 6.

M/WBE Participation:

The RFP was issued as a goal-oriented contract with a 11% M/WBE participation level.  Ambassador Services, LLC has designated the below-named companies as its certified M/WBE subcontractors:

Pay or Play Program:

The proposed contract requires compliance with the City’s “Pay or Play” ordinance regarding health benefits for employees of City contractors.  In this case Ambassador Services, LLC will provide health benefits to eligible employees in compliance with City policy.

Hire Houston First:

The proposed contract requires compliance with the City’s “Hire Houston First” ordinance that promotes economic opportunity for Houston Businesses and support job creation.  In this case the proposed contractor Ambassador Services, LLC is HHF designated, proposals were evaluated based on the RFP requirements but the HHF points were not a deciding factor in the award of the contract.

Fiscal Note:

Funding for this item is included in the FY20 Adopted Budget.  Therefore, no Fiscal Note is required as stated in the Financial Policies.

$17,040,749.26 - General Fund (1000)

$       51,512.00 - Park Special Revenue Fund (2100)

$17,092,261.26