Request for Proposals Received August 9, 2018 for S36-T26574 – Approve an ordinance awarding a Professional Services contract to Norstan Communications, Inc. d/b/a Black Box Network Services in the maximum contract amount not to exceed $10,770,632.36 for Managed Telecommunications Maintenance Services for the Houston Airport System.
Specific Explanation:
The Director of the Houston Airport System and the Chief Procurement Officer recommend that City Council approve an ordinance awarding a three-year professional services contract, with two one-year options to Norstan Communications, Inc. d/b/a Black Box Network Services in the maximum contract amount not to exceed $10,770,632.36 for managed telecommunications maintenance services for the Houston Airport System. The Chief Procurement Officer or the Director of the Houston Airport System may terminate this contract at any time upon 30-days written notice to the contractor.
The scope of work requires the contractor to provide all labor, materials, equipment, and supervision required to provide managed telecommunication maintenance services, which includes, but is not limited to, remote monitoring, incident and escalation management, and parts replacement. In addition, the services shall include systems, preventative and remedial maintenance, quarterly audits, and backups for Cisco and Avaya telecommunications systems for the George Bush Intercontinental, William P. Hobby, and Ellington Airports, and related properties for the Houston Airport System.
The Request for Proposals (RFP) was advertised in accordance with the State of Texas bid laws, and as a result, proposals were received from four firms: ConvergeOne, Inc., Netsync Network Solutions, Norstan Communications, Inc. d/b/a Black Box Network Services, and One Diversified LLC. The Evaluation Committee consisted of evaluators from Houston Public Works, Houston Information Technology Services and Human Resources Departments, and the Houston Airport System. The evaluation was based on the following criteria.
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Responsiveness of Proposal
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Technical Competence
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Price
Norstan Communications, Inc. d/b/a Black Box Network Services received the highest overall score and was deemed the best qualified to perform the required services as outlined in the RFP.
MWBE Participation:
This RFP was issued with an 18% goal for MWBE participation. Norstan Communications, Inc. d/b/a Black Box Network Services has designated the below-named company as its certified MWBE subcontractor.
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Name
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Type of Work
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Percentage
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S&S Professional Services
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Staff Augmentation
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18%
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Pay or Play Program:
The proposed contract requires compliance with the City’s Pay or Play ordinance regarding health benefits for employees of City contractors. In this case, the contractor provides health benefits to eligible employees in compliance with City policy.
Hire Houston First:
The proposed contract requires compliance with the City’s ‘Hire Houston First’ (HHF) ordinance that promotes opportunity for Houston businesses and supports job creation. In this case, Norstan Communications, Inc. d/b/a Black Box Network Services does not meet the requirements for HHF designation; no HHF firms were within three percent.
Fiscal Note:
Funding for this item is included in the FY20 Adopted Budget. Therefore, no Fiscal Note is required for FY20 as stated in the Financial Policies.
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_______________________________________
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___________________________________
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Jerry Adams, Chief Procurement Officer
Finance/Strategic Procurement Division
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Department Approval Authority
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Estimated Spending Authority
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DEPARTMENT
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FY2020
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OUT-YEARS
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TOTAL
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Houston Airport System
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$2,608,855.34
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$8,161,777.02
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$10,770,632.36
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